Palo Santo Wood Wholesale Information

Welcome to our palo santo wholesale program for businesses in USA, Canada, and in select international countries.

We make it easy to get started and earn different levels of storewide discount based on annual purchase volume. This is a new wholesale structure for us, so it’s important your business is added to our wholesale store correctly and that our records are updated before you proceed with new wholesale orders.

Important Notes:

• Our discounts are specific to the store registered.
• We reserve the right to revoke a wholesale account if we feel the account is misused or not in good standing.
• Wholesale accounts will be upgraded and notified automatically and the end of each month.
• Returned or exchanges are not offered on wholesale orders.
• Wholesale accounts must have matching shipping addresses from our records to your website unless otherwise approved by us.
• Our store currency is in USD$. We do not have the ability to support multi-currency orders, but we offer adjusted rates in CAD$ before getting to the checkout process.
• The discounts issued for all products, but we do have purchase minimums on our palo santo wood. Only the 120 and 240 boxes qualify for the wholesale discounts. They can be ordered in multiples.

Steps To Get Started & Registered:

1. First, you will need to make sure you have a customer account with us. If you don’t already you can create one here:

https://palosantosupply.co/account/register

2. Next, you will need to email us letting us know if your Company/Organization name. This part is very important because we will respond and assign your account with a discount code and update our records. Please send this email toretail@palosantosupply.co

Note: If you have already placed orders with us in the past, let us know anyway and we will be able to look up your order history. You might already qualify for a deeper discount based on your orders in 2018. We will update our records and issue your Company/Organization wholesale discount code.

3. It important you use the same customer login when making recurring purchases so that your order history will be tracked to qualify for the discount levels.

Discount levels effective for the 2020 year:

Payment Options

Payments accepted: Visa, MasterCard, American Express, Paypal, Apple Pay, and Google Pay. These payments are processed at the time of sale on www.palosantosupply.co

Order Modifications

Any changes to your order must be requested orders within one (1) business day from the original order date. Emailed to: retail@palosantosupply.co.

Shipping: Canada Post

Please allow up to 2-3 weeks for your delivery from the date of ordering. Orders within North America are typically delivered within 8 business days. Shipping and handling charges will be calculated and added to your order total at checkout on www.palosantosupply.co.

Special requests like shipping with other carriers can be made upon request.

Referral Incentive

Do you know any other businesses or organizations that would benefit from carrying Palo Santo Supply Co. products? We have a referral incentive for you! Refer three (3) wholesale accounts to us and you will be upgraded to your next discount tier. Be sure to email us (retail@palosantosupply.co) and we can update our records of your referral(s).

Details:

• The referred business must be approved and have at least one order placed
• The referral incentive is limited to two (2) discount levels. A wholesale account cannot jump more than 2 discount levels.
• For example:
• Six (6) referrals will qualify a wholesale account to jump from
•  Level 1 to Level 3.
• Three (3) referrals will qualify a wholesale account to jump from
• Level 1 toLevel 2.